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Why can't I generate a pdf (in Internet Explorer)?

PLEASE NOTE: IF YOU ARE USING INTERNET EXPLORER 7 OR 8, YOU WILL NOT HAVE FULL CAPABILITIES ON THE MENU SERVICES ON DEMAND SITE. UPGRADE TO A HIGHER LEVEL OF IE, OR USE GOOGLE CHROME.

Problem:

You click on the Download Button, then choose either Web pdf or Print pdf and nothing happens.

Possible Solution:

Turn your pop-up blocker off. Instruction are taken from here.

 

  • Click Start, click Run, type inetcpl.cpl, and then click OK to open the Internet Properties dialog box. Alternatively, open Internet Explorer, and then clickInternet Options on the Tools menu to open the Internet Properties dialog box.
  • Click the Privacy tab.
  • Click to clear Block pop-ups to turn Pop-up Blocker off.
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